§ Account

Delete your account

We're sorry to see you go. This page explains how to permanently delete your Thozhan AI account and what happens to your data.

§ What gets deleted
  • Your profile information (name, email, photo, preferences)
  • All study data (lesson progress, MCQ attempts, bookmarks, notes)
  • Mains answer uploads and AI evaluation history
  • AI chat and doubt query history
  • Push notification tokens and preferences
  • Streak, leaderboard, and achievement records
§ What we retain
  • Tax & payment records: retained for 8 years as required by Indian tax law. These records are anonymised and cannot be traced back to your identity.
  • Anonymised aggregates: statistical patterns (e.g. “average MCQ accuracy in GS-2”) that contain no personally identifiable information.
§ Deletion timeline
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2
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Immediate

Your account is deactivated and you are signed out of all devices.

Within 30 days

All personal data and study data are permanently erased from our systems and backups.

Irreversible

Once deletion is complete, it cannot be undone. You would need to create a new account to use Thozhan AI again.

Active subscription?

If you have an active SUPER subscription, please cancel it first through the platform you subscribed on:

  • iOS: Settings → [Your Name] → Subscriptions → Thozhan AI → Cancel
  • Android: Google Play Store → Subscriptions → Thozhan AI → Cancel
  • Web (Razorpay): Profile → Subscription → Cancel

Deleting your account does not automatically cancel platform subscriptions. You may continue to be charged until you cancel through your platform.

§ Request Account Deletion Online
Submit deletion request
Policy compliant

* Submitting this form will queue your account and all associated personal data for permanent deletion within 30 days.

How to delete your account

Method 1: In the app

Open Thozhan AI → Go to Profile Settings Delete Account. Confirm your decision, and your account will be queued for permanent deletion.

Method 2: By email

Send an email to privacy.thozhan@mindbloomtech.in from the email address associated with your account. Include the subject line “Account Deletion Request”. We will verify your identity and process the request within 30 days.